Lowongan Sales Specialist di PT Ako Media Asia

Requirement :

• Bachelor's degree in business, marketing, or a related field
• Minimum 2 years of experience in customer service and/or technical sales
• Ability to handle a high volume of customer inquiries while maintaining a high level of quality and professionalism
• Strong verbal and written communication skills, with the ability to write clear and concise emails, chat messages, and support documentation
• Excellent active listening skills and the ability to ask probing questions to understand customer needs
• Experience with conflict resolution and de-escalation techniques to handle difficult situations
• Familiarity with sales tools such as sales automation, email marketing, and customer engagement platforms
• Ability to conduct product demos, provide technical presentations, and proposal offering to prospective customers
• Understanding of sales processess such as lead generation, prospecting, and pipeline management
• Knowledge of market trends, competitive landscape, and emerging technologies
• Experience with channel sales and the ability to work effectively with resellers, partners, and distributors

Responsibilities :

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Identify customer needs and provide accurate product information and technical support
• Develop and maintain relationships with customer to ensure customer satisfaction
• Meet and exceed sales targets and goals
• Document customer interactions and maintain accurate records in our customer relationship management system
• Collaborate with internal teams, including sales, marketing, and technical support, to ensure customer needs are met
• Continuously develop product knowledge and stay up-to-date with industry trends
• Conduct product demos, provide technical presentations, and develop commercial proposal to prospective customers